Massimo BuonaiutoPrincipal Director · Data & Artificial Intelligence

Topics / Skills

AI governance, risk & regulatory compliance

Governance frameworks, EU AI Act, model risk, security and privacy by design, GxP validation, FDA and GDPR compliance, audit readiness.

81 contributions across 8 experiences

Where this skill was applied

2024–202518 contributions

EPAM Systems

  • Led the technical response to a Tier-1 Swiss bank’s enterprise AI RFI — structured on business value; technology, security and compliance; and people, operating model and governance — later reused as the technical core of a second pursuit with the same bank and the engagement behind EPAM’s preferred-vendor status.
  • Coordinated the proposal for a bank-wide Generative AI blueprint mapping 35 prioritised use cases across all seven divisions of the bank over six enabling layers: AI strategy, legal and compliance, data and security, technical architecture, responsible AI and workforce enablement.
  • Contributed the AI and data proposition to a growth proposal for the bank’s China digital wealth platform (200,000+ users in two years, in a market where over 80% of wealth management is domestically held): a gamified paper-trading experience with a graduated three-tier conversion model, disclosure design and an explicit Chinese gaming-regulation risk assessment.
  • Global agribusiness and food company, Switzerland: defined the GenAI strategy for shipping and transport optimisation, structuring 18+ use cases (laytime calculations, contract analysis, chartering risk mitigation) with OCR, NLP, LLMs and knowledge graphs.
  • Designed the technical questionnaire responses on model orchestration, multi-LLM integration, RAG, embedding strategies and secure deployment, articulating EPAM’s LLMOps approach, AI Factory and compliance measures, and coordinated contributions from global EPAM teams.
  • Extended the proposition to generative AI in prudential and regulatory reporting (proposal scope, not delivered).
  • Adapted EPAM’s Generative AI Factory target architecture for the bank — three planes (Models / Data / Services) over Data Factory, AI Backoffice and AI Serving Platform — covering feature and prompt engineering, continuous training and evaluation, data- and model-drift monitoring, hallucination management, guardrails, vector stores, FinOps and a gateway to third-party models, closing on a dedicated data-privacy layer.
  • Global pharmaceutical company: principal expert (GenAI, architecture, software engineering) supporting the AI Factory framework and global AI strategy; defined a reusable AI component framework and LLM/multi-agent orchestration for biomedical R&D and regulatory processes, and a global Community of Practice for AI knowledge sharing.
  • Global industrial materials firm, UK: defined the architecture for freight anomaly detection — hybrid statistical, ML and GenAI models with RAG for contextual validation on AWS and GCP, feature engineering, prompt design for anomaly justification and EPAM AI accelerators.
  • Led an AI regulatory readiness assessment aligned with the EU AI Act, identifying system classifications, governance gaps, documentation requirements, human-oversight controls, transparency obligations and post-deployment monitoring needs.
  • Established model-risk controls for predictive and generative AI, including independent validation, bias testing, explainability review, performance thresholds, approval gates, audit trails and periodic revalidation.
  • Led privacy-by-design reviews for AI systems handling sensitive or personal data, covering data minimisation, retention, data residency, DPIA inputs, access governance, encryption and secure data sharing.
  • Defined security controls for LLM and AI solutions: identity and access management, secrets management, encryption, network segmentation, prompt-injection defences, content filtering, audit logging, vulnerability management and secure SDLC.
  • Prepared AI, data and analytics platforms for internal audit, client assurance, regulatory review and quality inspections with evidence repositories, control matrices, validation records and governance documentation.
  • Defined an LLMOps evaluation framework for RAG and agentic systems measuring retrieval relevance, groundedness, factuality, hallucination rate, task completion, latency, cost per interaction, safety and user satisfaction.
  • Set service-level objectives for production AI services: availability, latency, extraction accuracy, retrieval quality, evaluation scores, deficiency handling, incident response and recovery time.
  • Defined AI incident-management procedures for model degradation, data-quality failures, hallucination events, security incidents, service interruptions and regulatory escalation, with post-incident review and corrective-action tracking.
  • Implemented formal model-lifecycle governance: versioning, approval, retirement, evaluation refresh, data-drift detection and policy updates for predictive models and LLM applications.
202612 contributions

Gavi, the Vaccine Alliance

  • Established and operates the Innovation Lab’s experimental AI tooling estate on Microsoft Frontiers models in Azure — including Cowork, Copilot Claude, MS Scout and OpenClaw for agentic-AI experimentation and architecture evaluation, alongside Cursor, Lovable, Bolt, v0, Microsoft 365 Copilot, Copilot Studio and Azure AI Foundry — under defined tool-selection rules, cost guardrails and an approved/excluded tooling list.
  • Covered visitor and case lifecycles, category taxonomies, referral routing and service metrics under hard confidentiality controls — an immutable audit trail, a strict “Chinese wall” between functions, visitor numbers with no names stored and a <5 anonymisation threshold on all reporting — modelled in C4 and validated by an independent penetration test before go-live.
  • Coordinated architecture-board acceptance of the Governance Bot: a permission-aware knowledge assistant for audit-committee, board and governance-decision queries in Teams and SharePoint on Azure AI Foundry, with an eight-metric production-approval framework — answer accuracy ≥90%, citation coverage 100%, fallback precision ≥95%, access-control integrity 100% — so an AI service is not approved on technical completion alone.
  • Skills and technologies: Azure solution and security architecture (App Service, Static Web Apps, Functions, SQL, Blob, Key Vault, API Management, Data Factory, Machine Learning, AI Foundry, AI Search, Monitor) · Snowflake · Azure OpenAI, RAG, multi-agent and agentic AI · MLOps/LLMOps and AI evaluation · AI governance, Responsible AI and EU-aligned AI risk management · Entra ID, RLS, TDE/CMK, PIM, managed identities, TLS · C4 and TOGAF · Power BI, Power Platform, Copilot Studio, Purview, Sentinel · confidential-data governance · innovation portfolio governance, vendor selection and procurement · Design Thinking and rapid prototyping facilitation.
  • Member of the Gavi architecture board, responsible for standards, investment prioritisation, solution assurance, exception management and technology-risk decisions; set up and coordinates the Gavi Innovation Lab.
  • Manages the Innovation Lab governance model, structuring innovation into three stepped streams (Ideation → Experimentation → Stabilisation) with five accountable roles, RACI ownership per activity, entry and exit criteria, and a rhythm of weekly experiment reviews, monthly idea reviews and quarterly approval sessions.
  • Manages dual-mode execution governance for experiments: in-house delivery with mandatory Platform Architect validation of capacity, skills, security guardrails and environments, and external delivery by vendors, startups and academia through a four-phase collaborator workflow with capability-based assessment, compliance checks and post-experiment partner evaluation.
  • Operationalised AI governance controls covering data leakage, agent proliferation, cost overruns, prompt injection, hallucination and shadow AI, with per-agent monthly credit limits and threshold alerting, DLP connector policies blocking third-party connectors, and monitoring across Power Platform Admin Center, Microsoft Purview and Microsoft Sentinel, reported monthly to the AI Steering Committee.
  • Established the reusable reference architecture for grounding Copilot agents in enterprise knowledge — SharePoint → Azure Blob → Snowflake → Azure AI Search vector index → Power Automate → Azure OpenAI → Copilot in Teams/SharePoint — secured with Entra ID RBAC, Key Vault and Purview DLP, with mandatory citation traceability and token-consumption cost controls.
  • Develops AI and solution architectures in full collaboration with the information-security and compliance function, as a formal pre-review and clearance gate rather than an after-the-fact sign-off; controls such as Entra ID SSO, least-privilege service access, audit logging of queries, responses and data access, restricted-content protection, Key Vault, PIM, RLS and Purview DLP are specified at design time.
  • Designed the secure Azure architecture for Gavi’s confidential Ombuds, Staff Counsellor and Ethics & Compliance case- and visitor-management platform: three segregated functions on Azure App Service over Azure SQL with Transparent Data Encryption and customer-managed keys in Key Vault, row-level security, Entra ID app roles enforced per request, managed identity as sole database principal and Privileged Identity Management with no standing admin access.
  • Defined a multi-tier Governance Copilot ecosystem separating the user-facing Governance Bot, a Governance Knowledge Hub and a Power Automate + Azure OpenAI Query Executor, with Azure Blob ingestion, Azure AI Search vector indexing, Entra ID single sign-on and Azure Monitor / Log Analytics monitoring of latency, token usage and errors.
2025–202610 contributions

Solara28

  • Engineered Solara28 as a high-performance, AI-powered match for global marketplace incumbents on enterprise capability, while preserving local control, regulatory compliance and economic value distribution for independent merchants.
  • An audited codebase review (August 2026) across eight engineering roles — frontend, backend, database, QA/security, DevOps, localisation, architecture and documentation — estimated the work at about 274.8 person-years (60,462 working days), roughly 275 engineers for one year, with a salary-equivalent labour value of about CHF 30.1M / EUR 19.6M at the midpoint (range CHF 25.9M–34.3M / EUR 15.5M–23.7M); all of it was delivered single-handedly. Evidence ↗
  • Designed, built and published the open-source Buonaiuto-Doc4LLM MCP server, which auto-detects a project’s library stack, fetches current official documentation and serves it version-aware to AI coding assistants — the RAG infrastructure that kept the agents’ 6M+ lines of code aligned with current, secure architectural standards and eliminated API hallucinations.
  • Moved Solara28 from architecture and development into controlled production readiness, including security hardening, environment separation, release governance, monitoring, backup and recovery procedures and operational support processes.
  • Established an end-to-end autonomous AI delivery model covering architecture design, code generation, testing, security validation, cloud implementation and documentation, with every artefact traceable to requirements, architecture decisions, source-control changes, code review, automated testing, security scanning and release approval; the Agentic Factory executed work across engineering, QA, DevOps, compliance, localisation, marketing, branding, e-commerce and online payments.
  • Governed the automated delivery lifecycle — architecture, software engineering, testing, security, DevOps and documentation — as an agentic AI operating model aligned with the EU AI Act.
  • Architected a provider-agnostic LLM service layer (TypeScript/Node.js/Supabase) connecting OpenAI, Anthropic and Gemini APIs, with configurable provider settings, prompt governance, conversation logging and health monitoring, powering conversational and voice-enabled commerce (“Talk to Your Shop”), automated catalogue ingestion from PDFs, photos and Excel, and predictive revenue forecasting.
  • Architected the platform so merchants retain full ownership of all operational and customer data, with a GDPR-native multi-tenant architecture for the European market, automated audit trails and European data residency.
  • Engineered a secure PostgreSQL architecture with hundreds of tables and compound Row Level Security policies, enforcing deterministic tenant isolation across platform, store, staff and customer contexts, with governance-by-design audit logging, activity feeds and observability of API latency, background jobs, errors and cache performance.
  • Built the platform administration domain: store onboarding and lifecycle, subscriptions and seat management, permission templates, monitoring dashboards, feature flags, audit and operational tooling, cross-store analytics, and billing with SDI e-invoicing for Italy.
2019–20243 contributions

DSM-Firmenich

  • Designed the data governance strategy for R&D and manufacturing on the DAMA Body of Knowledge, with policies, FAIRness guidelines, quality standards and data stewardship aligned to the corporate digital strategy.
  • Developed the global strategy for adopting clinical-trial data standards, extending CDISC-SEND to animal nutrition research to enable rapid submission of results to the FDA.
  • Applied validation-by-design for AI-enabled processes in pharmaceutical and clinical environments: requirements traceability, controlled documentation, test evidence, audit trails, change control and role-based approvals.
20183 contributions

Fair Trade Handels

  • Led data governance on the DAMA Body of Knowledge framework, ensuring compliance with GDPR, SOPs, GMP and GCP.
  • Introduced utilisation and capacity governance across distributed teams to balance growth, quality and profitability in regulated delivery environments.
  • Implemented end-to-end data-flow and integration standards and GDPR-compliant master data, making data FAIR across functions.
2002–20113 contributions

United Nations CGIAR

  • Led enterprise SharePoint programmes (2003–2010 editions), delivering governance, templates, workflows and institutional training.
  • Designed a new data governance framework for the UN agency IPGRI (International Plant Genetic Resources Institute), aligned with DAMA and applying ISO/IEC 27001 principles, setting data-management standards for global agricultural research.
  • Designed and managed 40+ institutional knowledge-management platforms — intranets, repositories, websites and scientific databases — and rationalised them into about a dozen governed platforms under common taxonomy, metadata and governance standards.
2012–20132 contributions

United Nations

  • Established a corporate taxonomy and knowledge-management framework for UNCCD (Protégé, OWL), strengthening discoverability, semantic interoperability, information governance and institutional knowledge reuse.
  • Designed and documented a UN institutional data-governance framework, including enterprise database analysis and entity-relationship modelling for multi-country, multi-agency data systems. Evidence ↗
2013–20181 contribution

Nespresso (Nestlé)

  • Audited the corporate data analytics function for all markets together with Adobe and Google, ensuring best practices and technology optimisation.
Profile21 contributions

Across the career

  • Specialises in Generative AI, LLMs, RAG, Agentic AI, predictive analytics, machine learning, MLOps, LLMOps, AI governance, AI factories and model evaluation; designs enterprise AI and data strategies and defines AI technology stacks and long-term machine-learning roadmaps through hands-on technical leadership.
  • Designs enterprise AI governance frameworks covering use-case intake, risk classification, data provenance, human oversight, evaluation, deployment approval, monitoring and retirement.
  • Architects AI solutions that connect business objectives, data foundations, operating models, technical platforms, governance and measurable outcomes.
  • Works across clinical-trial data strategy, TMF metadata, CTMS, eTMF, EDC integration, clinical time-series and regulated data ecosystems, partnering with Contract Research Organisations (CROs) to align clinical-trial data with CTMS, eTMF and EDC systems.
  • Applies ontology engineering, FAIR governance, knowledge graphs and structured metadata practices to improve scientific data interoperability.
  • Translates regulated-domain requirements into governed AI architectures, delivery models, validation processes and operational practices.
  • Demonstrates modern delivery leadership by orchestrating specialised AI-agent teams across architecture, implementation, documentation, testing and governance.
  • Designs enterprise data architectures combining DAMA and FAIR governance, data engineering, data mesh, event-driven design, cloud platforms and secure multi-tenant design.
  • Designs secure, observable, governance-by-design data platforms supporting auditability, feature flags, monitoring, subscriptions, billing, analytics and cross-tenant operations.
  • Combines strategic data governance with hands-on architecture, pipeline design, integration, data modelling and platform implementation.
  • Applies Row Level Security and controlled access patterns to protect data across complex enterprise and multi-tenant environments.
  • Understands the different governance, regulatory, operational and commercial requirements of highly regulated and customer-facing industries.
  • Connects technology strategy to business value, cost optimisation, operational efficiency, revenue growth, risk reduction and customer outcomes.
  • Specialises in taxonomy governance, ontology development, metadata standards, information architecture and institutional knowledge reuse.
  • Designs enterprise-grade multi-tenant SaaS platforms with secure tenant isolation, session-based access control and governance-by-design.
  • Combines multi-tenant architecture with audit trails, feature flags, operational observability, GDPR-aligned governance and controlled data access.
  • Balances scalability, security, maintainability, compliance and user experience in European SaaS platforms.
  • Designs agentic development methodologies in which autonomous AI agents support architecture, code generation, testing, security review, documentation and delivery governance, along with hands-on agentic AI architectures and platforms.
  • Applies continuous code generation, architecture review, security scanning, test-driven development and human oversight to AI-native engineering.
  • Advises C-suite and senior leadership on data governance, AI, agentic AI operating models and workforce transformation, and mentors executive teams moving towards data- and AI-led organisations.
  • Long-standing advocate of FAIR principles and responsible AI, covering governance, risk and compliance (GRC), ethics, GDPR, the EU AI Act and FINMA requirements.
Skills8 contributions

Skills & applied knowledge

  • AI and Generative-AI technologies: GANs, LLMs, agentic AI, FinOps, Trustworthy AI, MLOps, LLMOps, AI Factory strategy, MCP, A2A, multi-agent systems and Azure AI Foundry.
  • Enterprise productivity, automation and security: Microsoft 365, Project, Visio, Power Automate, Copilot, Entra, Azure Key Vault, Defender for Cloud, Sentinel, Azure Policy and Purview.
  • MLOps operating models, deployment practices, monitoring, automation and lifecycle governance.
  • Data management and governance with DAMA-DMBOK, FAIR principles, entity-relationship modelling, data warehouses, ETL, data virtualisation and data federation.
  • Programme and project management, strategic direction, Agile delivery, Scrum, SDLC governance, security management, security standards and enterprise technology standards.
  • Data engineering and governance: Apache Spark, Apache Airflow, MySQL, Microsoft SQL Server, Supabase/PostgreSQL, Kafka, MariaDB, SQL, Power BI, Databricks, Hadoop and NiFi.
  • Twenty-plus years of enterprise-architecture ownership across public and regulated organisations, and twenty-two years of software engineering spanning architecture design, SDLC governance, Agile, Scrum and mobile-application development.
  • Strong communication and presentation skills: technical evangelist with international keynotes and publications, communicating complex AI, data, investment and risk topics clearly to executive committees, boards and senior stakeholders.
All skills

Artificial intelligence

Architecture & data platforms

Leadership & business

Product, marketing & communication